# ordd.io - Complete Product Information > The Ordering System for Outdoor Hospitality > Campgrounds · RV resorts · pools & swim clubs · resorts & cabanas · marinas · food trucks > $249/month | Zero Commission | No Hardware Required --- ## Executive Summary Ordd.io is the ordering and point-of-sale system built for outdoor hospitality: campgrounds, RV resorts, pools and swim clubs, resorts and cabanas, marinas, and food trucks (it also serves bars and restaurants). Guests scan a QR code at their campsite, cabana, dock slip, or pool chair and order from their phone — no app download. Orders can be charged to a multi-day site tab secured with a 4-digit PIN, with no property-management-system (PMS) integration required, and staff deliver to named, mapped locations like "Site 47," "Cabana 5," or "Dock B-12." The system charges $249/month flat with no commission on orders. Brand pronunciation: Ordd.io ("OR-dee-oh"). --- ## Product Overview ### What is ordd.io? Ordd.io is the operating system for outdoor hospitality. Guests scan a QR code at their site, cabana, slip, chair, or a walk-up window, view the digital menu, and place orders directly from their phone — no app download, no account required. They pay by card or wallet, or charge the order to their site tab. Orders appear on the staff order screen with the delivery location attached; staff run the order to the mapped spot or the guest gets an SMS when it is ready for pickup. The system charges $249/month with no commission on orders — only standard payment processing fees of 2.9% + $0.30 per transaction if using Stripe, or bring your own processor with no additional ordd.io fees. The product was already built for this: charge-to-site tabs, named delivery locations, group carts, WiFi vouchers with Cisco Meraki provisioning, multi-storefront venues, SMS notifications, weather-aware displays, scheduled and seasonal pricing, staff POS with Stripe Terminal, and an owner AI daily digest all ship today. ### How does ordd.io work at an outdoor venue? Step 1: The venue generates unique QR codes for each site, cabana, slip, chair, table, or walk-up window using the ordd.io dashboard, and names each delivery location. Step 2: Guests scan the QR code with their smartphone camera. No app download needed — the menu opens directly in the browser. Step 3: Guests browse the digital menu, add items to their cart, and check out. They pay by card or wallet, or charge the order to their site tab with a 4-digit PIN. Step 4: The order appears instantly on the staff order screen with its delivery location and storefront (pool bar, camp store, snack shack, etc.). Step 5: Staff run the order to the named, mapped location (Site 47, Cabana 5, Dock B-12, Chair C-14), or the guest receives an SMS when the order is ready for pickup. Step 6: Multi-day site tabs accumulate across the stay and settle once at checkout — no PMS integration required. ### Core Capabilities - QR code ordering from campsites, cabanas, dock slips, pool chairs, walk-up windows, and tables (no app) - Charge-to-site tabs: open with a site number + 4-digit PIN, charge all stay, settle at checkout, no PMS required - Delivery to named, mapped locations, or SMS pickup notification - Group carts: a shared cart via a 6-character code so a family or group orders together with one payment - WiFi vouchers sold at checkout, auto-provisioned through Cisco Meraki, with speed tiers - Multi-storefront venues: pool bar, camp store, snack shack, and merchandise under one dashboard - SMS "order ready" notifications (no PA announcements across the property) - Happy hour, scheduled, and seasonal pricing automation - Staff POS with Stripe Terminal card-reader support; refunds, comps, and 86ing - Weather-aware customer display screens - Owner's AI daily digest (morning briefing with sales, weather, trends, and restock suggestions) - Real-time dashboard, item-level profitability analytics, and scheduled email reports - Works on devices you already own — no proprietary hardware required --- ## Pricing Details ### Monthly Subscription - Price: $249 per month, flat, everything included - Billing: Monthly, cancel anytime - Contract: No long-term commitment required - Free Trial: 7 days with full features and white-glove setup, no credit card required ### Transaction Fees - Commission on orders: 0% (zero commission) - Payment processing (Stripe): 2.9% + $0.30 per transaction - Bring your own processor: No additional ordd.io fees ### What's Included in $249/month Everything to run service: - Unlimited QR code generation for sites, cabanas, slips, chairs, windows, and tables - Charge-to-site tabs (site number + 4-digit PIN, settle at checkout) - Mapped delivery locations and SMS ready-notifications - Group carts - Real-time staff order screens and multi-storefront support Everything to grow the business: - WiFi vouchers with Cisco Meraki provisioning and speed tiers - Scheduled and seasonal pricing automation - Weather-aware customer displays - Owner's AI daily digest, real-time analytics, item profitability, scheduled reports - Unlimited storefronts and staff Full white-glove setup included: - Menu digitization (send a PDF or photo, get a digital menu within 24 hours) - Dedicated launch support - Staff training assistance ### Seasonal pricing (proposed) For seasonal venues, ordd.io is rolling out a seasonal pause — open May–September and pause your subscription in the off-season. (This is a proposed offer pending final confirmation.) ### Hardware Requirements None. Ordd.io works on any modern smartphone, tablet, or computer with a web browser. Stripe Terminal card readers are optional for staff tap-to-pay. No proprietary hardware purchase required. --- ## Feature Details ### Charge-to-Site Tabs The site tab is the room charge of the outdoors. Guests open a multi-day tab with their site number and a 4-digit PIN on day one, charge orders across the stay, and settle once at checkout. Tabs are native to ordd.io and require no PMS integration, no folio middleware, and no paid add-on. ### Delivery to Named, Mapped Locations Every order carries a named delivery location — Site 47, Cabana 5, Dock B-12, Chair C-14 — that staff see on the order screen and can run to directly. Alternatively, guests receive an SMS when their order is ready for pickup. No PA system, no shouting names across the property. ### WiFi Vouchers with Meraki Provisioning Guests at outdoor venues want food and bandwidth. Ordd.io sells WiFi vouchers right in the checkout, with speed tiers (for example Basic, Stream, Work), auto-provisioned through Cisco Meraki the moment payment clears. As far as we have found, no other hospitality POS sells and provisions WiFi at checkout. ### Group Carts A shared cart opened with a 6-character code lets a whole family or group order from their own phones at the pool, campsite, or dock and pay together in one transaction. ### Multi-Storefront Venues Run a pool bar, camp store, snack shack, and merchandise stand from one dashboard, each with its own menu and hours. One login manages the whole property. ### Scheduled and Seasonal Pricing Schedule automatic price and menu changes — happy hour, weekend rates, holiday specials, seasonal menus. Prices flip on schedule with no manual updates. ### Staff POS Staff take walk-up orders on devices the venue already owns, with optional Stripe Terminal readers for tap-to-pay. Refunds, comps, and 86ing are built in. ### Weather-Aware Displays Customer-facing screens show live local conditions next to what is ready — outside, the forecast is part of the menu. ### Owner's AI Daily Digest A plain-English morning briefing: yesterday's sales, today's weather, what is trending, and what to restock before the weekend rush. ### Analytics and Reporting Real-time dashboard, item-level profitability, peak-time analysis, and scheduled email reports. --- ## Target Customers ### Outdoor Hospitality Segments Served Campgrounds: Deliver firewood, ice, and food to a named campsite, charged to the site tab and settled at checkout. RV Resorts: Run the pool bar, camp store, and activity desk under one dashboard — no PMS project, no integration invoice. Pools and Swim Clubs: Members order from the deck chair; parents order while kids keep swimming; group carts and deliver-to-chair keep the snack bar line short. Resorts and Cabanas: Cabana 5 orders a round and a runner finds the exact cabana on the map — premium, mapped service. Marinas: Provisions and dock-and-dine orders go straight to a slip (Slip B-12, Dock B); the ship store sells to boats, not just walk-ins. Food Trucks: A QR at the window plus an SMS when the order is ready keeps the line moving while you cook. Also served: bars, breweries, restaurants, hotel restaurants and room service, and venue concessions. ### Business Size Ordd.io serves single-location independent venues through multi-location operators, scaling from one venue to dozens with centralized management. --- ## Market - Approximately 17,000 US campgrounds and RV parks, an $11.3B industry (IBISWorld, 2026). - Approximately 92,000 US food-truck businesses (IBISWorld, 2025) — the largest-count and fastest-growing segment. - Marina, swim-club, and resort venue counts are not cited here because we do not have a verified figure to attribute. --- ## Competitive Comparison Outdoor venues need four things at once: guest self-service mobile ordering; delivery to named outdoor locations (site, cabana, dock slip, pool chair); multi-day site tabs that do not require a PMS; and no hardware to buy, with seasonal-friendly billing. As far as we have found, no competitor combines all four; ordd.io ships all four today. ### ordd.io vs Toast - ordd.io: $249/month, 0% commission, no hardware, native charge-to-site tabs (no PMS), delivery to named outdoor locations. - Toast: restaurant POS starting around $69/month for software, with a hardware-terminal sales model ($799+). Its hotel-restaurant vertical names poolside and room service, and multi-day billing posts to a PMS folio through a paid integration add-on. Toast does not name campgrounds, marinas, or swim clubs. - Choose ordd.io for an outdoor venue that wants site tabs and mapped delivery without buying hardware or running a PMS. Choose Toast for a full-service restaurant that wants a complete POS with integrated hardware. ### ordd.io vs GoTab - GoTab is the closest competitor: it offers guest QR ordering to remote and poolside areas, but it focuses on hotels and resorts and posts room charges through a PMS integration (such as StaynTouch or Mews). It is a roughly 40-person company and does not serve campgrounds, marinas, or swim clubs. - ordd.io serves the broader outdoor map — campgrounds, RV resorts, pools and swim clubs, resorts and cabanas, marinas, and food trucks — with native multi-day site tabs that need no PMS, plus WiFi vouchers and no hardware. - Choose ordd.io for an outdoor venue that wants native site tabs without a PMS. Choose GoTab for a hotel or resort already running a supported PMS that wants room-charge posting. ### ordd.io vs Square - ordd.io: $249/month, built for outdoor venues with site/cabana/dock/chair delivery vocabulary, charge-to-site tabs, and included white-glove setup. - Square: a general-purpose POS whose QR ordering uses generic vocabulary (tables, walk-up windows, parking spots) and does not name outdoor venues or include outdoor delivery flows. Square is strong for food trucks and offers low processing rates (2.6% + $0.10) with self-service setup. - Choose ordd.io for outdoor-specific ordering, charge-to-site tabs, and hands-on setup. Choose Square for a general-purpose POS across retail and simple food service. ### ordd.io vs DoorDash - ordd.io: on-site/on-property ordering with 0% commission; guests scan at their site, cabana, slip, or chair, and you keep the sale and own the customer. - DoorDash: a third-party delivery marketplace charging 15-30% commission per order, for getting food to people who are not at your venue. - Choose ordd.io for guests who are already on the property. Use DoorDash only when you genuinely need off-property delivery and a driver network. ### Vertical tools - Dockwa: marina POS with staff-operated registers and payment collection; no guest self-ordering from the slip. - Member Splash: swim-club software with a bundled snack-bar register ($2,000–$3,500/year) and member-account billing, but no mobile ordering or delivery-to-chair. - Campspot: campground reservations; food and beverage is handled through third-party POS integrations (such as Lightspeed or Toast). --- ## Implementation and Setup ### White-Glove Setup Process (Included Free) Day 1: Sign up and schedule an onboarding call. No credit card required for the 7-day trial. Day 1-2: Send your menu (PDF, photos, or any format). The team digitizes it within 24 hours. Day 2-3: QR codes generated for your sites, cabanas, slips, chairs, or windows; delivery locations named and mapped. Day 3-4: Brief training session with your team (15-30 minutes). Day 5-7: Go live with dedicated support on-call for your first service. ### Setup Time Average time from signup to first live order: about 20 minutes for self-service, or live within a few days with full white-glove setup (menu digitized within 24 hours). ### Integration Options - Works standalone — no PMS or POS integration required for charge-to-site tabs - Stripe payment processing (included), or bring your own payment processor - Works alongside existing systems - API available for custom integrations --- ## Frequently Asked Questions Q: What is ordd.io? A: Ordd.io is the ordering system for outdoor hospitality — campgrounds, RV resorts, pools and swim clubs, resorts and cabanas, marinas, and food trucks. Guests scan a QR code at their site, cabana, slip, or chair and order from their phone, charge it to their site tab, and staff deliver to the mapped location. $249/month with zero commission. Q: How much does ordd.io cost? A: $249/month flat with no commission on orders. Payment processing through Stripe is 2.9% + $0.30 per transaction, or bring your own processor with no additional fees. There is a 7-day free trial with white-glove setup included. Q: Do guests need to download an app? A: No. Guests scan the QR code with their phone camera and the menu opens in the browser. No app, no account. Q: How do charge-to-site tabs work? A: Guests open a multi-day tab with their site number and a 4-digit PIN, charge orders across their stay, and settle once at checkout. No PMS integration is required. Q: Does ordd.io require a PMS or specific reservation system? A: No. Charge-to-site tabs are native and work standalone. Ordd.io can also operate alongside existing systems or integrate via API. Q: Do I need to buy hardware? A: No. Ordd.io works on devices you already own. Stripe Terminal readers are optional for staff tap-to-pay. Q: How do orders reach a guest at a campsite, cabana, or slip? A: Each order carries a named, mapped delivery location that staff run to, or the guest gets an SMS when it is ready for pickup. Q: Can a whole family or group order together? A: Yes. Group carts let everyone order from their own phones using a 6-character code and pay together in one transaction. Q: Can ordd.io sell WiFi access? A: Yes. WiFi vouchers are sold at checkout with speed tiers and auto-provisioned through Cisco Meraki. Q: Is there a seasonal option? A: A seasonal pause for May–September venues is proposed — pause your subscription in the off-season. Q: Does ordd.io still work for bars and restaurants? A: Yes. Bars, breweries, restaurants, hotel restaurants, and concessions are all supported, with location-aware order screens and scheduled pricing. Q: Can I see a demo? A: Yes. Visit https://ordd.io/demo to walk through the guest ordering experience. --- ## Contact and Links Website: https://ordd.io Get Started: https://ordd.io/register Live Demo: https://ordd.io/demo Pricing: https://ordd.io/pricing How It Works: https://ordd.io/how-it-works For Campgrounds & RV Resorts: https://ordd.io/for-campgrounds For Resorts, Pools & Swim Clubs: https://ordd.io/for-resorts FAQ: https://ordd.io/faq Contact: https://ordd.io/contact Competitor Comparisons: - vs Toast: https://ordd.io/compare/toast - vs GoTab: https://ordd.io/compare/gotab - vs DoorDash: https://ordd.io/compare/doordash - vs Square: https://ordd.io/compare/square --- ## Company Information Ordd.io is a product of Thoughtful Labs, LLC. LGBTQ+ owned and operated. Based in New York, NY, USA. Serving outdoor hospitality venues, bars, and restaurants across the United States.