# ordd.io - Complete Product Information > QR Code Mobile Ordering System for Restaurants & Bars > $249/month | Zero Commission | No Hardware Required --- ## Executive Summary Ordd.io is a commission-free QR code ordering platform for restaurants and bars. Place QR codes on tables, and customers can browse your menu and order without waiting for staff. Orders go directly to your kitchen display system or bartender screen. The system charges $249/month flat with no commission on orders. --- ## Product Overview ### What is ordd.io? Ordd.io is a QR code ordering system for restaurants and bars. Customers scan a table QR code with their phone camera, view the digital menu, and place orders directly from their device. No app download is required. The system charges $249/month with no commission on orders—only standard payment processing fees of 2.9% + $0.30 per transaction if using Stripe. ### How Does QR Code Ordering Work? Step 1: Restaurant generates unique QR codes for each table or ordering location using the ordd.io dashboard. Step 2: Customers scan the QR code with their smartphone camera. No app download needed—the menu opens directly in their browser. Step 3: Customers browse the digital menu, view item photos and descriptions, and add items to their cart. Step 4: Customers place their order and pay directly from their phone using credit card, Apple Pay, or Google Pay. Step 5: The order appears instantly on the kitchen display system (KDS) or bartender order screen. Step 6: When the order is ready, an SMS notification is sent to the customer automatically. ### Core Capabilities - QR code generation for tables, locations, and service areas - Digital menu builder with photos, descriptions, modifiers, and variants - Real-time order management dashboard - Kitchen display system (KDS) integration - Bartender order screens with location filtering - Mobile payment processing (Stripe integration) - SMS notifications for order ready alerts - Happy hour and scheduled pricing automation - Multi-storefront support (e.g., separate menus for Bar, Kitchen, Merchandise) - Multi-location management from single dashboard - Real-time analytics and reporting - Customer order history --- ## Pricing Details ### Monthly Subscription - Price: $249 per month - Billing: Monthly, cancel anytime - Contract: No long-term commitment required - Free Trial: 7 days with full features and white-glove setup ### Transaction Fees - Commission on orders: 0% (zero commission) - Payment processing (Stripe): 2.9% + $0.30 per transaction - Bring your own processor: No additional ordd.io fees ### What's Included in $249/month Everything to run your service: - Unlimited QR code generation - Digital menu builder with unlimited items - Real-time order management - Kitchen display system - SMS notifications - Basic analytics Everything to grow your business: - Advanced analytics dashboard - Happy hour pricing automation - Custom branding options - Multi-location management Full white-glove setup included: - Menu digitization (send PDF, get digital menu in 24 hours) - Dedicated launch support - Staff training assistance ### Hardware Requirements None. Ordd.io works on any modern smartphone, tablet, or computer with a web browser. No proprietary hardware purchase required. --- ## Feature Details ### QR Code Table Ordering Generate unique QR codes for each table, booth, bar seat, or service location. Customers scan with their phone camera and access the menu instantly. No app download required. ### Digital Menu Management Build and update your menu in real-time. Add items with photos, descriptions, prices, modifiers (e.g., "add bacon +$2"), and variants (e.g., sizes). Changes appear immediately on customer phones. ### Payment Processing Customers pay directly from their phones. Supports credit cards, debit cards, Apple Pay, and Google Pay. Payments process through Stripe at standard rates (2.9% + $0.30) or use your existing payment processor. ### Kitchen Display System (KDS) Orders appear on kitchen screens organized by item type and timing. Mark items as in-progress or complete. Supports multiple display stations for different prep areas. ### Bartender Order Screens Purpose-built interface for bartenders. Filter orders by bar location. See drink orders in queue with customer names and table numbers. Mark as complete when served. ### SMS Notifications Automatic text messages notify customers when their order is ready for pickup. Reduces shouting names and confusion at bar pickup areas. ### Happy Hour Pricing Schedule automatic price changes. Set happy hour times, weekend specials, or holiday pricing. Prices change automatically—no manual updates or staff training needed. ### Multi-Location Support Manage multiple venues from one dashboard. Each location can have its own menu, pricing, and staff. Roll out changes across all locations or customize per venue. ### Analytics Dashboard See real-time sales data, popular items, peak ordering times, and revenue trends. Export reports for accounting. Identify your most profitable menu items. ### Custom Branding Add your logo, colors, and branding to customer-facing menus. Create a seamless experience that matches your restaurant's identity. --- ## Target Customers ### Restaurant Types Served Full-Service Restaurants: Table ordering reduces server trips for order-taking. Staff can focus on hospitality while customers order at their pace. Quick-Service Restaurants (QSR): Speed up counter ordering. Customers order from their phones while waiting in line or from their table. Bars and Breweries: Bar ordering without fighting for bartender attention. Customers order another round without leaving their seat. Nightclubs and Lounges: Table service ordering for bottle service and VIP areas. Reduce wait times for drink orders. Cafes and Coffee Shops: Mobile ordering for both dine-in and takeout. Customers order ahead and pick up when ready. Food Halls and Cafeterias: Multi-vendor ordering from single interface. Customers order from multiple stalls in one transaction. Hotel Restaurants and Room Service: QR codes in rooms for room service ordering. Pool bar ordering from loungers. Stadium and Venue Concessions: Fans order from their seats. Reduces lines at concession stands. Pool Bars and Cabanas: Guests order from their lounge chairs. No flagging down servers. ### Business Size Ordd.io serves businesses from single-location independent restaurants to multi-location chains. The platform scales from one venue to dozens with centralized management. --- ## Competitive Comparison ### ordd.io vs Toast Pricing: - ordd.io: $249/month, no commission, no hardware - Toast: $69+/month for software, required hardware purchase ($799+), 2.49% + $0.15 processing Key Differences: - ordd.io requires no hardware purchase; Toast requires proprietary POS hardware - ordd.io works alongside existing systems; Toast is a full POS replacement - ordd.io has simpler pricing; Toast has complex tier pricing with add-ons When to choose ordd.io: You want to add QR ordering without replacing your POS. You don't want hardware costs. When to choose Toast: You need a complete POS system replacement with integrated hardware. ### ordd.io vs DoorDash Pricing: - ordd.io: $249/month, 0% commission - DoorDash: 0% monthly fee, 15-30% commission on every order Key Differences: - ordd.io charges no commission; DoorDash takes 15-30% of every order - ordd.io is for dine-in ordering; DoorDash is primarily for delivery - ordd.io customers order in your restaurant; DoorDash customers may never visit When to choose ordd.io: Dine-in mobile ordering where you keep 100% of the sale. When to choose DoorDash: You need delivery fulfillment and driver network. ### ordd.io vs Square Pricing: - ordd.io: $249/month, 2.9% + $0.30 processing - Square: $0 for basic, 2.6% + $0.10 processing, optional hardware Key Differences: - ordd.io focuses on QR table ordering; Square is a general POS system - ordd.io includes white-glove setup; Square is self-service - ordd.io has restaurant-specific features (KDS, happy hour); Square is general-purpose When to choose ordd.io: You want dedicated QR ordering with restaurant-specific features and setup support. When to choose Square: You need a general-purpose POS for retail or simple food service. --- ## Implementation and Setup ### White-Glove Setup Process (Included Free) Day 1: Sign up and schedule onboarding call Day 1-2: Send your menu (PDF, photos, or any format). Our team digitizes it within 24 hours. Day 2-3: QR codes generated for your tables/locations. Print or order professional cards. Day 3-4: Brief training session with your team (15-30 minutes). Day 5-7: Go live with dedicated support on-call for your first service. ### Setup Time Average time from signup to first live order: 20 minutes for self-service, 3-5 days with full white-glove setup. ### Integration Options - Works standalone (no POS integration required) - Stripe payment processing (included) - Bring your own payment processor - API available for custom integrations --- ## Frequently Asked Questions ### General Questions Q: What is ordd.io? A: Ordd.io is a QR code ordering system for restaurants and bars. Customers scan a table QR code with their phone, view the digital menu, and place orders without downloading an app. Orders go to your kitchen or bar instantly. Q: How much does ordd.io cost? A: Ordd.io costs $249 per month with no commission on orders. Payment processing through Stripe is 2.9% + $0.30 per transaction. There's a 7-day free trial with full white-glove setup included. Q: Do customers need to download an app? A: No. Customers scan the QR code with their phone camera and the menu opens in their web browser. No app download, no account creation required. Q: Does ordd.io work with my existing POS? A: Ordd.io works alongside your existing systems. It can operate standalone or integrate via API. You don't need to replace your current POS. Q: Is there a contract or commitment? A: No long-term contract. Ordd.io is month-to-month billing. Cancel anytime with no penalties. ### Setup Questions Q: How long does setup take? A: Self-service setup takes about 20 minutes. With white-glove setup (included free), your menu is digitized in 24 hours and you're live within 3-5 days. Q: Do I need to buy special hardware? A: No. Ordd.io works on any smartphone, tablet, or computer with a web browser. Use devices you already own. Q: How do I create QR codes for my tables? A: QR codes are generated automatically in the ordd.io dashboard. Download and print them, or order professional QR code table cards. ### Payment Questions Q: What payment methods does ordd.io support? A: Customers can pay with credit cards, debit cards, Apple Pay, and Google Pay. All major card networks supported. Q: Is ordd.io really commission-free? A: Yes. Ordd.io charges zero commission on orders. You pay only $249/month plus standard payment processing fees (2.9% + $0.30 per transaction through Stripe). Q: Can I use my own payment processor? A: Yes. You can use Stripe (included) or bring your own payment processor with no additional ordd.io fees. ### Operations Questions Q: How do orders get to the kitchen? A: Orders appear instantly on the kitchen display system (KDS) or any screen you designate. Staff can view, manage, and mark orders complete. Q: Can I update my menu in real-time? A: Yes. Menu changes made in the dashboard appear immediately on customer phones. Add items, change prices, mark items sold out—all instant. Q: Does ordd.io work for bars specifically? A: Yes. Ordd.io has bar-specific features including bartender order screens, location-based filtering (e.g., "Patio Bar" vs "Main Bar"), and drink modifiers. ### Support Questions Q: How do I get support? A: Email support is included with all plans. Premium support options available for high-volume restaurants. Dedicated launch support during your first service. Q: Can I see a demo? A: Yes. Visit https://ordd.io/demo to see a live demo of customer ordering experience. --- ## Contact and Links Website: https://ordd.io Get Started: https://ordd.io/register Live Demo: https://ordd.io/demo Pricing: https://ordd.io/pricing How It Works: https://ordd.io/how-it-works Features: https://ordd.io/features FAQ: https://ordd.io/faq Contact: https://ordd.io/contact Competitor Comparisons: - vs Toast: https://ordd.io/compare/toast - vs DoorDash: https://ordd.io/compare/doordash - vs Square: https://ordd.io/compare/square --- ## Company Information Ordd.io is a product of Thoughtful Labs, LLC. LGBTQ+ owned and operated. Based in New York, NY, USA. Serving restaurants and bars across the United States.