# ordd.io

> The Ordering System for Outdoor Hospitality — campgrounds, RV resorts, pools, swim clubs, resorts, cabanas, marinas, and food trucks. $249/month, no commission.

## What is ordd.io?

Ordd.io is a mobile ordering and POS system built for outdoor hospitality venues: campgrounds, RV resorts, pools and swim clubs, resorts and cabanas, marinas, and food trucks (it also serves bars and restaurants). Guests scan a QR code at their campsite, cabana, dock slip, or pool chair, view the digital menu, and order from their phone — no app download required. Orders can be charged to a multi-day site tab secured with a 4-digit PIN, and staff deliver to named, mapped locations like "Site 47," "Cabana 5," or "Dock B-12." The system charges $249/month with no commission on orders — only standard payment processing fees (2.9% + $0.30 per transaction with Stripe).

## Core Product Features

- QR code ordering from campsites, cabanas, dock slips, pool chairs, and tables (no app needed)
- Charge-to-site tabs: guests charge orders to their site number with a 4-digit PIN, settle at checkout — no property-management-system integration required
- Delivery to named, mapped locations (sites, cabanas, slips, chairs) or SMS pickup notification
- Group carts: shared cart via 6-character code so a family or group orders together with one payment
- WiFi vouchers sold at checkout with Cisco Meraki auto-provisioning and speed tiers
- Multi-storefront venues: pool bar, camp store, snack shack, and merchandise under one dashboard
- SMS notifications when orders are ready (no PA announcements)
- Happy hour, scheduled, and seasonal pricing automation
- Staff POS with Stripe Terminal card reader support
- Weather-aware customer display screens
- Owner's AI daily digest (morning briefing with sales, weather, and trends)
- Real-time dashboard, item profitability analytics, scheduled email reports
- Works on any device (no special hardware required)

## How It Works at an Outdoor Venue

1. Venue generates unique QR codes for each site, cabana, slip, chair, or table
2. Guests scan with their phone camera (no app needed)
3. Guests browse the menu and order; they pay by card, wallet, or charge it to their site tab with a PIN
4. Order appears on the kitchen or bar order screen with the delivery location
5. Staff run the order to the mapped location, or guests get an SMS when it's ready for pickup
6. Multi-day tabs settle at checkout

## Pricing

- Monthly fee: $249/month, everything included
- Commission on orders: 0% (zero commission)
- Payment processing: 2.9% + $0.30 per transaction (Stripe)
- Bring your own payment processor: No additional fees
- Hardware required: None (works on existing devices)
- Contract: Month-to-month, cancel anytime
- Free trial: 7 days with full white-glove setup included

## Who Uses ordd.io

- Campgrounds and RV resorts
- Pools, swim clubs, and aquatic centers
- Resorts and cabana service
- Marinas and yacht clubs
- Food trucks
- Pool bars and snack bars
- Bars, breweries, and restaurants
- Hotel restaurants and room service
- Stadium and venue concessions

## Key Differentiators vs Competitors

- Built for outdoor venues: site-number, cabana, and dock-slip delivery vocabulary that generic POS systems lack
- Native multi-day site tabs with PIN — no property management system (PMS) integration required (Toast and GoTab handle multi-day billing only through third-party PMS folio integrations)
- Zero commission (DoorDash charges 15-30% commission)
- No hardware lock-in (Toast and Square push proprietary hardware)
- WiFi voucher sales with automatic Meraki provisioning — sell internet access alongside food
- 20-minute average setup time; white-glove onboarding included (menu digitization, launch support)
- Works alongside existing POS systems

## Business Results Reported by Customers

- 50% faster service (average reduction in wait times)
- 3x more orders per staff member per hour
- 25% higher tips (average increase reported)
- 20-minute average setup time from signup to first order

## White-Glove Setup Service (Included Free)

1. Menu Digitization: Send menu PDF and assets, digitized within 24 hours
2. Live Launch Support: Dedicated onboarding specialist on-call during first service
3. Staff Training: Quick training session for team
4. QR Code Generation: Unique codes for each site, cabana, slip, or table
5. Integration Assistance: Help connecting to existing systems

## Contact Information

- Website: https://ordd.io
- Demo: https://ordd.io/demo
- Get Started: https://ordd.io/register
- Contact: https://ordd.io/contact

## Quick Links

- Homepage: https://ordd.io
- For Campgrounds & RV Resorts: https://ordd.io/for-campgrounds
- For Resorts, Pools & Swim Clubs: https://ordd.io/for-resorts
- How It Works: https://ordd.io/how-it-works
- Pricing: https://ordd.io/pricing
- FAQ: https://ordd.io/faq
- Demo Site: https://ordd.io/demo

## Comparisons

- ordd.io vs Toast: https://ordd.io/compare/toast
- ordd.io vs DoorDash: https://ordd.io/compare/doordash
- ordd.io vs Square: https://ordd.io/compare/square

## Company Information

Ordd.io is a product of Thoughtful Labs, LLC.
LGBTQ+ owned and operated.
Based in New York, NY, USA.
Serving outdoor hospitality venues, bars, and restaurants across the United States.