The setup flow

From signup to first order in 20 minutes.

Every phone at every site, slip, chair, and cabana is a register you didn't have to buy. Here's how it gets there.

STEP 01

Sign up & send your menu

Start your free 7-day trial — no credit card required. Build your menu yourself in the dashboard, or send a PDF or photo of your existing menu and let the white-glove team handle it.

  • Free 7-day trial, full features unlocked from day one
  • No credit card required to start
  • Unlimited items, modifiers, categories, photos
  • Happy-hour, seasonal & scheduled pricing built in
White-glove option: Send a PDF or photo of your menu and the Ordd.io team digitizes it for you within 24 hours — included free at every pricing tier.
STEP 02

Map your sites, cabanas, slips & chairs

Name every delivery location the way your guests and staff already know it. Each location gets its own QR code. Counter service gets a walk-up QR. Print, laminate, tape — done.

  • Name locations in plain language: SITE 47 · LAKESIDE, CABANA 5, DOCK B-12, CHAIR C-14
  • One QR per location, or a single walk-up QR for windows & counters
  • Download & print from the dashboard — no hardware, no QR readers to buy
  • Runner sees the mapped dot — your guest is 400 yards from the snack bar and they still get it right
STEP 03

Turn on charge-to-site tabs

The site tab is the room charge of the outdoors. Guests open a multi-day tab with their site number and a 4-digit PIN — no PMS, no folio, no integration project. They settle at checkout like any other stay charge.

  • Multi-day tab stays open for the full length of the stay
  • Site number + 4-digit PIN — no app account, no PMS integration
  • Group carts: one 6-character code, the whole family orders together, one payment
  • Optional: sell WiFi vouchers at checkout with Cisco Meraki auto-provisioning & speed tiers
STEP 04

Set up your order screens

Open the staff order screen on any tablet, laptop, or phone. No dedicated hardware. Supports multiple storefronts under one dashboard — pool bar, camp store, snack shack, and merch can each have their own menu, hours, and screen.

  • Location-aware: orders route to the right screen automatically
  • Multi-storefront: separate menus and hours per venue, one dashboard
  • Refunds, comps, and 86ing from the same screen
  • Optional Stripe Terminal card reader for card-present payments
STEP 05

Go live

Tape the QR codes at every site, slip, chair, and cabana. Guests scan, order, and charge to their site — or pay by card. Runners deliver to the mapped dot. No PA system. No app download for guests. Just orders.

  • Guests scan with the phone camera they already have — no app
  • Runner delivers to the mapped location — SITE 47, SLIP B-12, CHAIR C-14
  • SMS "order ready" when the item is up — no PA system, no shouting
  • Real-time dashboard, item-level profitability, AI morning digest for the owner

The guest experience

Five seconds from scan to order placed.

No app. No account. No friction. Kids keep swimming while the parents order from the chair.

Scan at the site

Point the phone camera at the QR on the post, chair, or dock cleat. Menu opens instantly.

Browse the menu

Full menu with photos, prices, and modifiers — filter by the store, category, or day's specials.

Charge to site or pay

Enter site number + 4-digit PIN to add to the running tab, or pay by card or Apple Pay now.

Delivered to the dot

Runner sees the mapped location on screen and walks straight to SITE 47 or SLIP B-12.

SMS when ready

Pickup order? Guest gets a text. No PA. No waiting in line. Kids keep swimming.

Setup options

However you want to do it, you're live today.

Self-service
~20 min

Do it yourself

Build your menu, name your locations, generate the QR codes, and go live. The dashboard walks you through each step. Most operators are live in under 20 minutes.

White-glove — included free
24h

We build it for you

Send a PDF, a photo, or a link to your existing menu. The Ordd.io team digitizes it within 24 hours. Dedicated support on your first service day. Included at no extra charge.

Staff training
15–30 min

Get your team ready

Quick walkthrough for your runners and counter staff — how to read the order screen, mark items ready, handle a refund. Most staff get it on the first shift.

Ready when you are

Built for venues where the guests move, the season turns, and the staff wears sunscreen.

Start your free 7-day trial. No credit card. No hardware to order. White-glove setup included. $249/month flat after trial — unlimited orders, unlimited staff, unlimited storefronts.

7-day free trial · No credit card · Month-to-month · Cancel anytime