Good questions.
Clear answers.
Get to know the system behind your connected property.
Does Ordd.io replace our reservation system?
Ordd.io connects services and guest experience during the stay. It can sit alongside your existing lodging reservation system; you do not need to start by replacing your booking software.
Do guests need to download an app?
The guest experience opens in a browser. Guests can also add the property app to their Home Screen. Browsing many features does not require an account; personal and community features may require sign-in.
What can we put in the guest app?
Use configurable tiles for property information, maps, activities and links. Add announcements, saved plans, Campfire conversations and Ask AI, with access to selected content controlled by groups.
Can guests order to their site, cabana or dock?
You can configure named service locations for your property. Guests select their location when ordering, and staff receive it with the order. The available delivery areas and service hours are up to your team.
What should we confirm before choosing a plan?
Discuss feature coverage, supported payment and WiFi providers, equipment, messaging and AI usage, setup needs and billing terms. Your property’s configuration determines which connected services are needed.
Can we try it before deciding?
Yes. Explore the shared demo, or start a free 7-day trial for your property. There are no setup fees and no credit card is required to start. Some shared-demo actions are restricted.
Put your property
in the picture.
See the guest experience and the team behind it.